How Tondo handles your information

Inqubomgomo Yobumfihlo

How Tondo handles your information

· GoApps Ltd

Izindaba ezivumelwano

Tondo ukwakha isikhumba usayizi futhi isikhumulo. Sishayele imizuzu, umthamo, izinga, i-posts ezisekelwe noma zokusebenza, isikhumo, izinsuku, izifundo, izixhobo kanye nezithombe ku-anonymous idatha. Ungasezinto ukufaka namhlanje, ibhizinisi ye-email noma isikhumi ye-telephone ukuze uthole isikhumaniso esihle.

Support and contact messages

When you use Contact Us, your support message is linked to your anonymous user ID and is visible to authorized Tondo admins for support and safety. The message may include any details you voluntarily enter. Do not include passwords, payment information or other sensitive data.

Device security and bans

To prevent repeat abuse, Tondo can associate a hashed app-installation identifier, verification keys, platform security results and moderation records with your anonymous accounts. Apple DeviceCheck and App Attest, or Google Play Integrity and device recall, may verify the app and remember an abuse flag across reinstalls or device resets. These security records are separate from usage analytics and may remain after account deletion while needed to enforce a ban. Provider tokens stored by Tondo are encrypted and expire. You can contact Tondo support to appeal a device ban, including if ownership of the phone has changed.

Indawo

With permission, Tondo processes precise coordinates when you browse nearby content or create a post or comment. Coordinates are stored with posts and comments, post accuracy may also be stored, viewer coordinates may be sent to our service at six-decimal precision to calculate distance, and Google Maps receives coordinates to determine a vicinity or region. Exact coordinates are not shown to other users.

I-Content Public kanye ne-Private Chat

I-posts, i-respons, iwebhusayithi ye-community kanye ne-sharing preview ayikwazi kubasebenzisi. I-meddelings futhi i-adjunctions zokusebenza kuphela ku-usebenzayo kodwa ayikeza kwakhona. Iphakisi anguqala ukufikelela umbhalo ngaphambi kokubonisa i-chat.

Media safety checks

Before a public photo or video is posted, Tondo’s self-hosted NSFWJS service may process the photo or sampled video frames to detect explicit sexual content. Cloudflare Stream temporarily processes public-post videos to prepare private frame samples. Rejected media is not placed in public storage.

Ukugcinwa kwengxoxo ungaxhunyiwe

I-Tondo igcina kudivayisi yakho ikhophi ebethelwe yemilayezo yengxoxo nemininingwane yezihloko ezisanda kuvumelaniswa ukuze ukwazi ukuyifunda ngaphandle kwe-inthanethi. Okunamathiselwe engxoxweni nakho kungagcinwa endaweni yokugcina yohlelo lokusebenza evikelekile, enomkhawulo ongu-100 MB. Amakhophi endawo ayasuswa lapho kutholwa ukususwa okuvumelanisiwe, lapho ususa ingxoxo noma lapho ususa iphrofayela yakho.

Ukusakaza bukhoma

Uma uqala ukusakaza bukhoma, i-Tondo ithumela ividiyo nomsindo okhetha ukuwusakaza ku-Cloudflare Stream. Sihlobanisa isihloko nesimo sokusakaza, ilebula yendawo eseduze nolwazi lobuchwepheshe lokulethwa nesihlonzi sakho esingadaluli igama. Amazwana abukhoma agcinwa kanye nokusakaza nesihlonzi esingadaluli igama somuntu owawathumela. Ividiyo ebukhoma iyabonakala kubabukeli futhi ingarekhodwa kuze kufike ezinsukwini ezingu-30 ukuze kusetshenziswe isevisi, kuphephe futhi kubuyekezwe ukuhlukumeza.

Live gifts and earnings payouts

Apple or Google processes Tondo Coin purchases. Tondo stores the product, platform, transaction identifier, verification status, coin-wallet ledger, gifts sent or received, live-gift earnings, referral rewards and payout status to prevent fraud and operate the consolidated earnings wallet. If you request an earnings payout, we also store the Mobile Money network, number and account name you provide. Authorized administrators can review these payout details to process the payment. Tondo does not receive your full payment-card details.

Referral rewards

When referral rewards are enabled, Tondo stores your personal invite code, referral-link visits, the destination platform and country, the anonymous accounts linked by a qualified referral, and a cash reward ledger. Android may provide the referral parameters through Google Play after installation; iPhone users enter the visible invite code. Tondo stores a one-way app-installation identifier to prevent repeat rewards after an account is reset. We do not use an advertising identifier or device fingerprint for referrals. Unclaimed referral-link records are deleted after 90 days.

Usage analytics and community reminders

Tondo automatically collects usage analytics. Google Analytics receives app and device information, a random app-instance identifier, country, language, screen visits, install campaigns, feature actions and store purchase metadata. We do not send post or chat text, search terms, precise coordinates, contact details or payment credentials to Analytics. Advertising identifiers and advertising personalization are disabled. Tondo also receives limited activity summaries linked to your anonymous account, app language and time-zone offset to measure usage and choose occasional community reminders after inactivity. Activity profiles and reminder records expire after 90 days; aggregate event counts are kept for up to 400 days. Community reminders can be turned off under Settings > Notifications. This does not turn off usage analytics.

Ukubonisa kanye neziphumela

Sishayele i-Token kanye nezidingo zokuhamba kwe-Firebase Cloud. Google ukuthatha i-token kunye ne-payload. I-Firesbase Crashlytics angakuthunyelwa kwizikhono yakho, izixhobo kanye nezithombe, izifundo zokusebenza, izifo, iziko ezivela, imikhiqizo yokukhiqiza nokuthunyelwe noma isisindo. ICloudflare angakushisa izindiza ye-IP futhi angakufumana i-metadata ukuze uthole ukhuselelo.

Indlela yokusebenzisa ulwazi

Usebenzisa ulwazi ukuze ufunde i-post, i-chat, iwebhusayithi, izindiza kanye ne-account controls; ukulawula imithi yokudlulisa; ukuthatha umhlahlandlela; ukugcina isicelo; ukunikeza ukufikelela; ukwelashwa; ukunikela nokukhangelwa; futhi ukuningi amaphakeme.

Usayizi

We use Cloudflare for app delivery, databases, media storage and video processing; Google Firebase for push messaging, usage analytics and crash diagnostics; and Google Maps for vicinity lookup. These providers process information under their own terms and privacy commitments.

Privacy choices

Tondo does not display third-party ads. It does not sell personal data or collect phone numbers for the standard anonymous experience.

Ukukhanyisa & ukulawula

Open support or contact messages are kept while needed. Resolved or closed messages are deleted from active systems after 180 days. Delete your profile from Settings to remove its active account data, associated contact messages, posts, replies, chats and uploaded media. Media deletion may finish asynchronously, and cached public media or share previews may remain temporarily. Limited security, audit and provider records may remain as described in this policy, including in logs or backups or where needed for fraud prevention, legal compliance or backup integrity.

I-Control

Ungayithanda izinga ze-emeshane, izinga zokusebenza, izicelo ezivumelwano kanye nezindaba ezivamile; ukuthatha iingcali ku-akhawunti; ukugcina noma ukuthatha izixhobo; ukulawula iingqwali; futhi ukuthatha profiles yakho.

Ukukhanyisa kanye nezebhizinisi

Sishayele isifundo ezisithambayo kanye nokuthambayo, kodwa akukho usebenza anguqinisekisa ukulawula kokubonisa. Tondo kuyinto umkhakha 18+ futhi ayikho kwizinga.

Ukucaciswa

Tondo isitholakala by GoApps Ltd. Ukuze uthole ukunikezela, izisekelo yokuhambisa noma ukucaciswa, usayizi e-mail info@goapps.com.gh.